On-Demand / Anytime Learning
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Communication Skills of Successful Supervisors: Making the Transition from Buddy to Boss (ON-DEMAND)
Communication is the process by which people create and share information and ideas with one another in order to reach mutual understanding and get things done. Effective communication is the foundation of positive and cooperative working relationships. Managers and supervisors have positions as leaders in their workplace and need to be able to communicate effectively with employees, colleagues, and upper management.
Conquering Phase 3 RoP and Reviewing: What Being Prepared Means -- 7-PART (ON-DEMAND SERIES)
The webinar series will provide senior care providers with an understanding of the federal Requirements of Participation (RoP) for long-term post-acute care and guide them in implementing an action plan to manage the industry changes taking effect in November 2019. This webinar series will cover much of the information that you and your staff. Will need to make a successful transition into the final phase of implementation of the requirements.
COVID-19 Briefings and Resources -- Recording of Live Webinars
Recording of the COVID-19 Live Webinars
Delegation and Empowerment: Making the Transition from Buddy to Boss (ON-DEMAND)
Managers have some tasks that they need to do, but their primary job is to make sure that others are doing what they have been assigned to accomplish the mission and goals of the organization. Effective managers know what responsibilities to delegate to allow themselves time to plan, to collaborate with others in the organization, and to monitor the performance of their employees, making sure to give them adequate feedback and development opportunities. Delegation and Empowerment are both very useful management tools and techniques.
Discharge Planning – How to Make it Safe (ON-DEMAND)
The discharge planning process was previously implemented as part of the Requirements of Participation (RoP) phase 2 on November 28, 2017. The new RoP requires the development and implementation of an effective discharge care plan, emphasizes the resident’s goal for discharge and ensuring they are adequately prepared for the setting in which they desire for discharge.
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